Late last summer our basement flooded due to your sump pump failing during the heavy rain storm in Beaumont, AB. Jorge and his crew were very quick to respond and started work within a couple of hours of our call. They were very professional and Jorge did all the work on the insurance side for us that we did not have even talk to the adjuster after the initial contact. I would recommend Jorge and his crew in the future and actually have recommended them already to a friend who is very happy with their work.
Monica
13 February, 2020 I have nothing but positive things to say about this company. From the time of the first telephone call to the initial inspection and job estimate to the finished work, I was treated with utmost courtesy and professionalism. The scope of the job needing to be done was carefully explained to me in advance. The two gentleman arrived exactly on time on the scheduled date and did what I consider a superb job in a reasonable amount of time, leaving my entire basement neat and tidy, in fact cleaner than I've seen it in years! Before leaving, they carefully went over exactly what they had done to complete the job, leaving behind a very satisfied customer.
Private User
01 February, 2020 High praise to the team that did water damage clean-up at our home --- Prakeet for the initial evaluation, estimate and follow-up; Cameron and Serge for the actual clean-up and de-contamination work. They took great care to move furniture, books and bookcases and repositioned all of this after the work. Polite, friendly, efficient. We highly recommend the team.
Norma and Joseph
30 January, 2020 We had a water related emergency issue will away on holidays. Contacted Canada's Restoration and they responded immediately. Dealt with the cause of the water and had the entire area dry before we returned home! Highly recommend!! Thank you for your amazing service and treating our home as if it was your home!
David Wasserman
14 January, 2020 My wife and I noticed that the drywall at the base of the garage wall had become saturated after absorbing the water that collected there from melting snow on our vehicle over the winter. Fearing the worst, we contacted Canada Restoration Services to provide an estimate to remove the drywall, check for any mold behind it, and replace with something more suitable that would not allow the problem to reoccur. We got quotes from two companies, and when Tim from Reel Clean (a local partner for Canada Restoration Services) came in at a significantly lower rate (less than half!) of what the other company quoted, all while providing vastly-superior customer service, the decision to go with them was one of the easiest I have ever made. Thankfully there was no mold; however, the job got complicated when we discovered an issue with the wall on the other side of the garage which forced us to put their remediation work on hold. Tim and his team were supportive as my family dealt with the shock and delay of another unexpected home problem, and worked around our schedule to make sure we had all of the information we needed before deciding on a plan of action. Instead of putting pressure on us to complete the work, they worked with us to answer all of our many questions and ensure the job would be done right and would work for us. The crew did a great job of removing the old drywall on both sides and replacing it with concrete board. The entire team was courteous, professional, and very helpful. We happened to be dealing with several other contractors for various jobs around the house, and wish all of them had the same customer-centric approach that Canada Restoration Services uses. If you need remediation work, I highly recommend Tim and his team!
