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Mold removal or Water Problems - Canada's Restoration Services was there for me.

To Whom It May Concern,

I am happy to guide you in your decision as to who to use for your mold remediation and water proofing. If you are like me, it can be overwhelming at first. All of the companies sound the same on paper because, for the most part, they are all following the same stringent guidelines for mold remediation. The difference is going to be their level of caring about you and your family. And the scope of services they can offer. Will they thoroughly answer all of your questions with confidence? And give you peace of mind?
 
Canada's Restoration Services knows their stuff. But they understand that mold remediation is THEIR business, not yours. So whenever they have a conversation detailing the work that will be done, they always use language that you or I can understand, but without a hint of condescension. Will they respond quickly should new issues arise? We have learned the hard way that a small mold problem can quickly turn into a fairly significant mold problem. You need a company that moves forward without hesitation-- and without nickel and diming you should something unexpected arise. That's Canada's Restoration Services.
 
Can they offer you MORE than just mold remediation? In our case, our mold was behind the walls. So we had to have a good deal of drywall removed. A company who can repair and paint your walls and bring them all back to new saves you the trouble of having to call in MORE companies to do MORE bids. And especially if they offer you pricing that is MORE competitive than outside contractors who ONLY do walls. Before we knew we needed mold remediation, we were just going to seal up the wall we had opened for a leak. The four companies who bid on repairing the wall were all more expensive than Canada's Restoration Services.
 
Canada's Restoration Services has a separate reconstruction department that will walk you through what needs to be done to repair any space in which mold remediation required damaging your living space. And the bid is very detailed, so you know the work is being done to the highest of standards. The same holds true should you need new gutters and downspouts. They can address this, as well. Will the company be concerned about solving your water issues-- not just putting a band-aid on the problem?

Canada's Restoration Services has sent numerous individuals of varying specialties in an effort to locate the source of our water issue. Each person they sent was extraordinarily courteous, knowledgeable, and professional. respect.  And were all really nice guys.
 
Before I chose Canada's Restoration Services, I had three other companies come in to bid on this job. NONE of the companies offered what Canada's Restoration Services offered. And with all this, Canada's Restoration Services STILL came in priced LOWER than their competition.  The Rep from the company  has done everything he can to keep MY costs low, even though HIS costs have risen due to the greatly expanded area of work our basement required. The team who came to do the work in our basement worked very hard and were very thorough. And each day, I would get an update of exactly what had been accomplished--- and any new issues uncovered. I could go on and on if I didn't have to go wake up my two-year-old and pick up my other two children from school!
 
As you can tell, I highly recommend Canada's Restoration Services without any hesitation. You will be so pleased with their quality of work and the "one-stop-shop" solution they offer. Again, none of the companies who bid on this job could offer what Canada's Restoration Services did. And most of all, their genuine, sincere concern for each and every customer. You will feel like you are their one and only customer when you see the level of attention you receive.
 
Joni Rauen

 

Recent reviews

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Mold Removal ReviewMold Removal
Angelica G. - 5 December, 2019
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I highly recommend this company! We had the pleasure of dealing with Jean Michel and had a very positive experience. Excellent customer service and nothing but professional! Quick to respond to your questions and concerns. We contacted the company about asbestos removal for a house we had made an offer on and received a call back not too long after. He was able to find the time to do our inspection the same day seeing as we had a limited time frame to proceed with buying the house after inspection . He is a truly honest person and very informative. Don't bother calling another company! My husband had contacted other companies and they do not compare to the customer service we received from Canada's Restoration Services.

Water Damage ReviewWater Damage
Coop S. - 3 December, 2019
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My wife and I noticed that the drywall at the base of the garage wall had become saturated after absorbing the water that collected there from melting snow on our vehicle over the winter.  Fearing the worst, we contacted Canada Restoration Services to provide an estimate to remove the drywall, check for any mold behind it, and replace with something more suitable that would not allow the problem to reoccur.  We got quotes from two companies, and when Tim from Reel Clean (a local partner for Canada Restoration Services) came in at a significantly lower rate (less than half!) of what the other company quoted, all while providing vastly-superior customer service, the decision to go with them was one of the easiest I have ever made.  Thankfully there was no mold; however, the job got complicated when we discovered an issue with the wall on the other side of the garage which forced us to put their remediation work on hold.  Tim and his team were supportive as my family dealt with the shock and delay of another unexpected home problem, and worked around our schedule to make sure we had all of the information we needed before deciding on a plan of action.  Instead of putting pressure on us to complete the work, they worked with us to answer all of our many questions and ensure the job would be done right and would work for us.  The crew did a great job of removing the old drywall on both sides and replacing it with concrete board.  The entire team was courteous, professional, and very helpful.  We happened to be dealing with several other contractors for various jobs around the house, and wish all of them had the same customer-centric approach that Canada Restoration Services uses.  If you need remediation work, I highly recommend Tim and his team!

Asbestos Removal ReviewAsbestos Removal
Ab & Cindy Ettinger - 1 December, 2019
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Fantastic service from this company.  Starting with the initial visit by the branch manager, Jean-Michel, who arrived early and took the time to calmly and professionally look at what needed to be done....and then reassure us that what was needed was doable in a relatively quick timeframe.  Throughout the process he was always available to answer questions and even took time from his vacation to visit the job site, more than once, to check on the progress and answer our questions.

 

The on site crew was  friendly, professional, reliable and thorough.  Always on time and kept us well informed throughout.  The site supervisor, Prateek Juyal,  was amazing.  Always available with a real “can do” attitude who constantly reassured us and went beyond what you would expect in customer service.  His crew....Robin, Dillon and others....were hard working, friendly and courteous at all times.

 

Even dealing with head office on financing and payments was smooth, timely and friendly.

 

We cannot say enough about this company who managed to make a very distressing mould situation much less troubling.  Thanks to everyone.

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Mold removal and water damage emergency in Toronto, London, Montreal, Ottawa, Edmonton and Calgary from Canada's Restoration Services™. Mold removal, water damage emergecny restoration, air quality testing, smoke and fire damage repair.

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