I recently had Canada's Restoration do some mold remediation in our basement bathroom and am very pleased with the work that they did. They go the extra mile and genuinely care about their customers and their health, no doubt! In the end, there was only mold in the carpeting (yes, someone had installed carpet in this bathroom), and I can rest easy knowing that it's all cleaned up and there was no evidence of mold elsewhere. Jorge was excellent to work with, and it was a pleasure having Donovan and Amie in our home to do the work. They were a great crew that were very courteous and professional in addition to doing a great job and kept everything very clean. I hope it's a good long while before I need their services again, but if I do they will be my first call.
James G.07 February, 2020
We discovered mold in our carpets and our walls. We called Canada's restoration service to make an appointment. Shortly afterwards Oscar called and we set up an appointment for two days later. Oscar arrived early, which really impressed us , not used to this He reassured us that it would be taken care of by his team,His team were very professional. They wouldn't let us move some of the heavy furniture, they did it for us. When they finished the job they explained that they would be back to pick up the machines. We highly recommend Oscar and his team.
Mandy04 February, 2020
I was worried about some mold I discovered in our cold storage room, especially since my 6 year old son is allergic to mold. Alex, our inspector, was very professional, timely and knowledgeable and provided some very good information to help with remediation. I would highly recommend him and CRS for any remediation needs.
Kkbouche28 January, 2020
Paul (branch manager) and JM (estimator/operations manager) helped us immensely during the entire stressful process of trying to get rid of mold in our sunroom. They entertained my endless questions and emails over the past couple of months. Fast forward to the clean up time... Technicians Mo and Zakir - I don't know where to start. I'm absolutely speechless about the level of professionalism, dedication, attention-to-detail and enthusiasm from these two amazing humans. I'm really glad I was able to be around when your staff came over to get the job done. They put my mind at ease over many of the things and stages of clean-up. I'm very pleased with the entire process and their dedication and hard work in trying to preserve things that I hoped to salvage. Unfortunately for us, there are additional things that will need to be repaired, which were outside of the scope of the job these two gentlemen were tasked with. However, even with additional work - Mo was able to advise us and give us a piece of mind on the next steps. THANK YOU for going above and beyond.
Ivan & Irena16 January, 2020
I highly recommend this company! We had the pleasure of dealing with Jean Michel and had a very positive experience. Excellent customer service and nothing but professional! Quick to respond to your questions and concerns. We contacted the company about asbestos removal for a house we had made an offer on and received a call back not too long after. He was able to find the time to do our inspection the same day seeing as we had a limited time frame to proceed with buying the house after inspection . He is a truly honest person and very informative. Don't bother calling another company! My husband had contacted other companies and they do not compare to the customer service we received from Canada's Restoration Services.