Who Should You Call First After Water Damage in Toronto
Posted in Flood & Water Damage, on April 03, 2025
Water damage in Toronto can be shocking to walk in on. In most cases, property owners don't know that flooding, overflows, and leaks are happening until they account for a significant amount of moisture inside. Responding efficiently and strategically upon the discovery of water damage is key to protecting your property, streamlining insurance claims, and minimizing the need for mold removal in Toronto. At Canada's Restoration Services, our IICRC-certified team specializes in comprehensive water damage restoration, flood cleanup services, mold removal, and reconstruction in the Greater Toronto Area.
If you're facing serious water damage in the Greater Toronto Area, here's what you should do first.
Stop Any Sources of Water
Before making any phone calls, if it's safe to do so, shut off the water supply. Whether it's a burst pipe or a leaking appliance, stopping the source of water can significantly reduce the damage. If the situation involves contaminated water, like sewage backups or floodwaters, avoid contact and wait for professional help. Safety should always come first.
Call Water Damage Restoration Experts
Once the immediate source is contained, your first call should be to a professional IICRC-certified water damage restoration company like Canada's Restoration Services, not your insurance provider. The faster a certified team like Canada's Restoration Services is on-site, the better chance you have at reducing structural damage and preventing mold growth. Water damage spreads quickly, and the longer you wait, the more complicated (and costly) the restoration process becomes.
We offer 24/7 emergency services across Toronto and the GTA, arriving quickly to assess damage, extract standing water, dry out affected areas, and begin restoration immediately. Our team documents everything with photos and reports, which are essential tools when you speak with your insurance company.
Contact Your Insurance Company
After you've contacted restoration professionals, your next step is to notify your insurance provider. They'll walk you through your policy details, explain what is covered, and may send an adjuster to inspect the damage. Because Canada's Restoration Services documents the entire process, we help make the claims process more efficient and transparent.
It's important to note that many insurance providers expect policyholders to take "reasonable steps" to mitigate damage. This is another reason why your first call should be to restoration experts who can immediately begin the water damage cleanup process and secondary restoration services like mold removal in Toronto.
Check If You Need Mold Removal in Toronto
Where there's moisture, mold can follow in as little as 24 to 48 hours. That's why mold removal is a critical part of water damage restoration. At Canada's Restoration Services, we don't just dry and dehumidify, we also conduct comprehensive mold inspections in the affected areas and around contaminated materials when necessary. If left untreated, mold can damage air quality and impact health. For high-level, effective mold removal services in Toronto, trust the experts at Canada's Restoration Services.
Finish Repairs with Reconstruction Services
Once the drying and cleaning process is complete, some areas may need repairs or full reconstruction. Our team handles everything from replacing drywall and flooring to full-scale rebuilds. Because we handle the entire process under one roof, you don't have to coordinate between contractors, saving you time and stress.
Restore Water Damaged Property with Canada's Restoration Services
When it comes to water damage in Toronto, you must act fast. The Canada's Restoration Services team offers reliable, prompt, and effective restoration solutions from water damage cleanup to mold removal in Toronto. We will also provide guidance and support to help you make your insurance claims.
To learn more about how Canada's Restoration Services can reverse the effects of water damage, contact us today.