What Do I Do In A Water Damage Emergency?

The first thing you should do in a water damage emergency is call a professional immediately. Certified water damage restoration experts will be able to safely remove all the water and prevent secondary damage such as mold.

Does a Flooded Basement Cause Mold?

Yes basement flooding does cause mold if not treated or intervened with water damage restoration services.

Water Damage Vancouver & Surrounding Areas

If you require Emergency Water Damage Services or a Water Damage Inspection, call now.

Our teams can respond within 45 minutes!

1-888-551-0514

Water damage or a flooded basement requires emergency services, extraction, drying equipment and more. Our Vancouver branch can help you. We are highly trained and experienced, and we work with all insurance companies. Call us now for 24/7 live help. We will be on site in an hour and help you with whatever is needed.

Canada's Restoration Services Vancouver has years of experience in dealing with water damage services for residential and commercial customers, property management, institutions and more. With many years of experience and keeping you, the customer, in mind, we are able to handle any size project.

Servicing Vancouver and the lower mainlands, including North Vancouver and West Vancouver, Richmond, Delta, Burnaby, Surrey, Langley, New Westminster, Coquitlam, Maple Ridge and Abbotsford.

Canada's Restoration Services Vancouver can work directly with your insurance! We are approved by Insurance Companies across the Vancouver area and will help you with your Water Damage Claim.

Flood Restoration near Vancouver, British Colombia

With cities on Canada's west coast at high risk for fire and flood damage and extreme weather, it's essential to be aware of the potential dangers of flood and know what to do when water damage occurs on residential and commercial properties. Water damage restoration in Vancouver and the surrounding area is most successful and least costly when acted upon as soon as possible. When you call Canada's Restoration Services for emergency water damage restoration, our team of certified IICRC technicians will respond 45 minutes or less to begin local water damage repair and clean up. Water damage repair should be urgently handled to salvage as many belongings as possible, limit structural damage, and stop mold outbreaks with a comprehensive mold inspection and quick mold removal in Vancouver. Canada's Restoration Services has a team dedicated to servicing the Vancouver area with flood damage restoration, water damage repair, and mold removal services across the city.

Water Extraction Drying Equipment Thermal Imaging

Drying Equipment - Water Damage Restoration in Vancouver

Thermal Imaging Gun - Water Damage Restoration in Vancouver

Water Extraction

Drying Equipment

Thermal Imaging

In all situations, identifying the source and correcting the issue is crucial and will prevent further damage. We use Thermal Imaging to correctly identify what the source may be. Burst pipes, sewage backups, sump pump failure, roof leaks, window leaks and foundation leaks. Some of these are covered under most insurance policies, so if a claim is submitted, we will work directly with your adjuster.

What do we do when we arrive?

After introducing ourselves, the project manager will ask to be led to the affected areas. We will then provide you with the scope of work after we finish a thorough inspection using the most advanced available tools such as thermal imaging cameras, moisture meters and more instruments that help identify the level of humidity, moisture and wet organic materials.

If the water is classified as category one (clean water), we will attempt to dry in place as much as we can with minimal removals to your property. This saves money on rebuild costs and speeds up the process.

Category two or three (contaminated water) has different protocols we must follow, and involves using different kinds of equipment since there may be a higher risk of contaminated water.

We provide the full one-stop shop service from the initial emergency to the final rebuild. Our technicians and team leaders are all experienced in both Mold and Asbestos, so if they are present once we are on site and working, we will know what to do, how to do it, so we will not cause any cross contamination.

What Should I Watch Out For When The Snow Is Melting?

Every season brings its own concerns and hazards to a home. After bearing the harsh winter of temperatures significantly rising and dropping, home owners now must worry about the melting snow. Water damage is a major concern throughout the winter seasons due to pipes freezing and bursting. It is also an issue during the spring season due to the spring thaw and all the snow melting. Although you can never completely eliminate the chances of damages from happening, there are many steps that can be taken to help reduce the risk.

If you do notice any signs of water damage, it's important to take action right away. The sooner you address the issue, the less damage will be done. Call a professional restoration company like Canada's Restoration Services to help get your home back to normal.

Does Home Insurance Cover a Flooded Basement?

Most homeowners assume that their home insurance policy would provide adequate coverage for any flooding or water damage. Basement flooding due to a broken appliance, freezing pipe burst, and leaking water heater is generally covered under a policy. However, it helps to know that there are a few types of home flooding that are not included in a typical home insurance policy. Similarly, although homeowner’s insurance plans offer coverage for basement flooding in some circumstances, it mostly depends on the source of the damage.

How Long Does it Take to Repair and Restore My Home After Water Damage?

Flooding can be one of the biggest disasters that can fall on a homeowner, often causing extensive damage. In such a situation, most homeowners wonder how long it would take to fix and repair things. The experienced experts dealing with water damage restoration can tell you that there is no way to provide a general estimate because everyone’s situation is different. They can, however, assess your place based on the following:

Source of the water
The extent or scope of damage
The amount of work required to restore your house

Recent Reviews

We had water damage on chistmas day. I called canadas restoration and caleb came out right away. he and his crew removed the wet carpet and carpet pad, set up equipment and removed the musty smells. all on Christmas day!.

A great big thanks to canadas restoration. we will definitely recommend them to our friends and family.

Jim and Marlene

Jim

During flood devastation Marat and his highly professional team came as saviours and carried out the emergency work efficiently and on time. In such difficult times Canadian Restoration services teams assurance and advice was greatly appreciated. Shall always be thankful

Suresh Kalidoss

We had a flood, we called 3 companies , CRS was the first one to call back and sent a team with in 30 minutes they started working . they extracted the water, saved our carpet , prevented Mold growth. Canada's Restoration Services is a great company, you can trust them, we sure do.

Frank S

After all the snow we had this year I had some water damage in my basement from the melting snow . I looked up CRS scheduled an inspection with a friendly girl named Alissa. She set up an inspection for me the next day with Alex.

Alex provided me with an free estimate that evening. The next day I called and booked the job and the crew showed up 2 days after my inspection and promptly had my basement clean and clear of any sitting water they were very tidy and respected my home and belongings.

I tell all my friends about CRS and would highly recommend them to anyone who has a Water Damage.

Thank you CRS you made my Water Damage a pleasant experience.

Ron

Unfortunately I had a burst pipe in my home. And to make it worse, it happened on the weekend. I called Canada's Restoration Services in right away. They were on site in 1 Hour and started extracting the water right away. Gabriel and his Team did a fantastic Job and even dealt with the Insurance for me! Such a relief.

They were able to salvage most of the basement due to their timely response.

Well Done Team!

Julia N.

Prompt service - kept us up to date on the steps - billed to the estimate I| approved discussed the work with the adjuster - they left our home cleaner than before they started

Randy Stell

I hired Canada restoration services after a flood in our basement from the storm. Alex was amazing from the start he contacted me within a few min. The team showed up and were very efficient, they explained everything they were doing and what needed to be done once the water was removed including the removal of drywall and all affected furniture.

I highly recommend them!

Our insurance company worked directly with them ! It was so much less stressful!

A Dul

It's been a hectic few days, so in case I forgot to say this, THANK YOU for coming back out to my house on Sunday night. I had checked the basement 15 mins earlier, and the dehumidifiers were doing their thing and the basement was at last DRY. Then I went back down and there was an inch and a half of water everywhere again. What a feeling.

I know it's your job and all, but seriously, I can't thank you enough for (literally!) bailing me out. You not only got the basement dry again, you helped calm me down! Maybe you should add that to the list of services CRS offers...!

Steven in Vancouver

High praise to the team that did water damage clean-up at our home --- Prakeet for the initial evaluation, estimate and follow-up; Cameron and Serge for the actual clean-up and de-contamination work. They took great care to move furniture, books and bookcases and repositioned all of this after the work. Polite, friendly, efficient. We highly recommend the team.

Norma and Joseph

Our washing machine water line broke and flooded our basement. We called our insurance company and they were to send there water company to help. After waiting an hour we still haven't received a call. We called Canada's restoration and Caleb and his crew came out within the hour and started the cleanup. They were able to save some valuable items of ours.

Thank you for your quick response
Randy

Randy G.

I booked my inspection with a CSR and the next day Robbie came out assessed the situation and told me he would have a quote out to me later on that day. My quote came when he said and it was reasonable so I went ahead with the project. CRS came to my house on time cleaned up the water,dried the area and fixed all the damages.

They did a remarkable job, it looks like we never had any water damage at all.

Great job CRS I will be recommeding you to everyone

Jessie

From the first time CRS came by to do an estimate to the time the actual job was completed, CRS was AMAZING! So professional,extremely friendly and felt comfortable with all the work being done and most importantly we feel safe in our home. They were also so patient while waiting for the insurance claim to go through. We would hire them again and trust them with any recommendations or advice. HIGHLY RECOMMENDED!

Brock

To Whom It May Concern

Re: Roberto Lamas

Maggie Gray

Nick Bakos

We needed to have some mould remediation work done at the church and used the services offered by Canada Restoration Services.

Initially, I met with Roberto Lamas, Quebec’s Regional Director, to obtain an estimate for the work to be done. He was very professional, providing detailed information, and clearly answered many of my questions. He also had a very pleasant manner about him.

The work crew (Maggie and Nick) started work on Oct. 15, 2012. They also were very pleasant and knowledgeable. They worked well together. Both Maggie and Nick showed great interest in their job and demonstrated an ability to be decisive and to answer and explain the methods used. The work was completed on time.

They were a very nice group of young people to carry out the needed work.

(Mrs) Anne Altosaar

Chairperson of the Church Council

Jorge called me an hour before coming over to make sure I was still available. When he arrived he was very friendly and informative. I was mid renovation and he told me exactly what I needed to do so I could get the job done. He told me he didn't want to take my money as it looked like I had it under control. Very friendly and excellent service! Would highly recommend him.

Thomas Karall

Due to the recent warmer weather, melting snow and water was able to enter my basement from some foundational cracks. I was recommended Canadas Restoration services and they did a great job. They were able to quickly dry out the floors and minimize the damage to my basement (after I just installed new floor). Glad for their help because they found some mold behind my baseboard and took care of that too. Highly recommend.

Gabby Yanko

We had contacted CRS to provide a second opinion about concerns with odor/mold in our basement, and garage, after a flood. The wet non restorable items were stored in our garage and we were concerned that we would have another area to worry about mold. We were unhappy with our current restoration company, and Jorge came to assess our situation. He provided some insight on questions to ask, and reassurance about what had been done to industry standard.

He appears hands on as a project manager and responsive to questions/concerns. If we could have chosen our own restoration company, based on Jorge's prompt response to our inquiry and site visit, CRS would have been a great option.

J. Groshong

We dealt with two disasters over the past year.

In 2012 we found mold throughout 80% of our house and in 2013 we had a basement flood with a water level of 15 inches.

In both cases we contacted Canada Restoration Services.

Roberto, Maggie and their crew were outstanding and prompt. They explained every stage of the process and answered all our questions with professionalism and courtesy.

They did an excellent job in making sure that the house was clean after they were done.

They helped to reduce our stress levels considerably and we would recommend them without hesitation to anyone!!

Regards,

Melanie & David Arbuckle

On discovering what I thought was mould in a basement storage area, I contacted Canada's Restoration Services. The very next morning, a Project Manager, Aris, came to inspect the area. I was relieved to be told that the black area was actually some type of paint rather than mould.

I appreciated Aris' integrity and his respectful attitude (as I did feel rather foolish). He took the time to explain how a mould situation would actually look and smell. When looking for a contractor, trust is crucial.

A proper assessment, honest communication with the client and expertise in completing the job is paramount. Thank you!

Sandra D in GTA

The job was done quickly and professionally Very nice people. I’m happy!

Avi Greizman

I just wanted to take a quick moment to commend one of your GTA staff members- Alissa. As a mother with two young children in the house I was quite worried when I found black mould underneath my basement carpet.

I spoke with Alissa who put my mind at ease and was very helpful in explaining the next steps to me. I was worried about being taken advantage of as I am NOT a handyperson I don't do this very often, but I wanted to let you know that you have an exceptional employee and your company has exceeded my expectations.

I will definitely use your services in the future (although I am hoping not to have to!) and I will recommend your company to my neighbours and friends.

Thanks again

Sarah Pedersen

Thanks to manager Caleb and his team for coming out on a sunday to clean up after our washing machine broker. they vaccumed up the water, cleaned the floor and dried it out. very happy with the service our family received

Rob d

Rob D.

I had a great experience with CRS, our downstairs had flooded and needed quick attention. The CS agent Jasmine was very prompt and friendly and she had a team out within 1.5 hours of my call, The team showed up on time and with all the proper equipment to get the water out as fast as they could and they had completed cleaning up my basement in 2 hours and left drying equipment to take out the moister.

The next day I had a PM out to scope the work that had been done and to check for any further damage. Jasmine contacted me to see how everything went and if I had any more questions or concerns. CRS are amazing and set my mind at ease thinking I had a disaster on my hands but they were so quick and efficient and everything ran smoothly with no issues.

CRS saved the day and my home of a potential huge Water Damage that might have resulted in mold. CRS will be highly recommend to all my family and friends!!

Len

Honest, Professional Company! I used them when my basement flooded from a sewer backup. Team was onsite within and hour and had the water cleared away with a couple hours. They set up equipment and cleaned everything with an antimicrobial.

Great Job, will definitely use again in the future if needed (fingers crossed, hopefully not!)

Bryson

Absolutely amazing Service! Professionalism in every sense of the word! both me and my wife are extremely pleased and recommend their services! Treated our basement and passed air testing the first time as promised, we are very happy, now we can breath clean air in our home without any worry!

Thanks guys!

Allen

We had a flood in our basement. I chose CRS by chance online. The manager we dealt with Paul was extremely helpful and compassionate. His crew were polite, clean and courteous. They did their job with no disruption to us and on our schedule. Paul was particularly helpful in that a lot of the damaged items were family heirlooms and needed special attention.I would recommend CRS, particularly Paul, to anyone. Thank you!

M. Makohoniuk

Called Canada's restoration services after the heavy rains. Caleb came out and assessed it. his crew soon followed cleaning up and saving some of my wifes valuables in the basement. they were efficient and professional. the rebuild was done before my neighbours started!! thanks,

Stan

I called had CRS as my bathtub had overflowed in my upstairs bathroom. I spoke with a nice lady named Jasmine and she scheduled a free estimate for the same day!! A technician Aris came to my home gave me a very reasonable price and I asked how fast could the job get done?

He said today talk about great service, CRS did everything to dry out my bathroom properly and as quickly as possible. Aris was very friendly and talked to me about everything to be done and answered all my questions and concerns.

I would highly recommend CRS to anyone who has a Water Damage they are fast friendly and do amazing work.

Michelle J

Andrew came out and gave an estimate in a timely manner for the removal of mould from our bathroom. The job was completed within the time he estimated and within budget. We are very pleased with the Service from Canada's Restoration Services. He told me the Vancouver office was relatively new, but the work was excellent.

David Brown

Fasst, efficient and professional! Will definitely use again if I need emeregency water services again.

D Lowitski

We had a water related emergency issue will away on holidays. Contacted Canada's Restoration and they responded immediately. Dealt with the cause of the water and had the entire area dry before we returned home! Highly recommend!! Thank you for your amazing service and treating our home as if it was your home!

David Wasserman

We sustained water damage in our basement. the insurance company called for someone to come over but they weren't able to come for hours. We called Canadas Restoration and Caleb was there within the hour, and his team within 2 hours. they did a great job to remove carpet and drywall. did the rebuild quickly.

We would recommend.

Thank you.

Sue

Water Damage Vancouver & Surrounding Areas

Flood Restoration near Vancouver, British Colombia

Awards, Certifications & Insurance

Water Extraction Drying Equipment Thermal Imaging