How have operations changed because of Covid-19?
Canada’s Restoration Services has always ensured that our clients are always our top priority as well as our technician who will carry out the work in your home. Due to Covid-19 restrictions, we understand that completing work that needs to be done in your home can be worrisome for homeowners to complete as some companies have had to close completely. Canada’s Restoration Services early on in the pandemic decided that we would take measures so that work could continue in our client's home. We consulted Ontario Health guidelines
We formed a task force in our head office location to focus on safety guidelines to adhere to for each one of our offices' locations across Canada for our technicians, office staff and Managers to enforce Health and safety guidelines https://www.ontario.ca/page/covid-19-support-workers
Our mission statement has always been “its not what we do, its how we do it” so for us moving forward and getting our clients taken care of was a smooth transition in the face of the pandemic. Our inspections have remained available with precautions’ in place with the added service of virtual inspections.
• Canada’s Restoration Services has made it our mission to service all our clients whether it one of our original services which includes:
- Mold removal
- Asbestos removal
- Water damage-emergency and pre-existing damage
- Fire and Smoke damage-emergency services as well
- Lead removal
- Reconstruction services
- Residential and commercial cleaning
• Our Covid services include;
- Commercial deep cleaning
- Electrostatic disinfecting
- Commercial and Residential sanitizing
All these services come with a complete checklist that we have compiled based on our disaster recovery department which has vast knowledge in virus cleaning and disinfecting of homes, nonresidential spaces, hospitals, commercial spaces, restaurants movie theaters, schools, warehouses etc. We have made sure that all the guidelines and protocols have been covered.
Canada’s Restoration Services remains available to all our clients to answer any questions or concerns you may have. Our customer Service department is available 24/7 via phone, email, Facebook and Instagram. Our branch managers are ensuring that no customer is left without the best care, clear and honest information and that its business as usual. Our dedicated technicians and office staff are working none stop to help with the job sites, offices, and warehouses to keep them cleaned daily, stocking PPE, and hand sanitizer, and posting the latest Covid 19 health and safety guidelines so that no one is being put at risk including our clients.
What can our clients do?
Our clients can make sure to follow the guidelines that are set in place by Health Canada not only for themselves and their families but for any workers that may be working in their homes. Before we enter your home, we ask that you notify us of the following if it pertains to you or a family member that is living in the home or if anyone has been in contact with anyone who has the following symptoms;
- New cough
- Difficulty breathing
- Muscle aches
- Sore throat
- Runny nose
- Symptoms in young children may also be non-specific (for example, lethargy, poor feeding)
- Tell us if you have recently returned from traveling outside of Canada and we can discuss rescheduling our visit
- Sanitize your home before and after our visit
Our clients can refer to https://www.ontario.ca/page/covid-19-coronavirus
Please contact any of our locations at any time to inquire further about our services at 1-888-551-0514 or via email at:
Book your free inspection today